🐦 Twitter Launches Spaces Spark Program to Pay For Live Audio Creators

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Twitter Launches Spaces Spark Program to Pay For Live Audio Creators

Twitter has announced the launch of a Spaces Spark Program, a three-month accelerator initiative that aims to discover and reward great Spaces on Twitter with technical, marketing, and financial support.

The company said that creators who apply for this accelerator program will receive $2,500 per month, monthly ad credits to promote Spaces, and custom Spaces “swag.”

The program will connect creators with the product leadership of Twitter and will provide early access to new products and features, along with connections to other creators in the Twitter Spaces Spark Program community.

To participate in this program, you must meet the following criteria- i) be 18 years or older, ii) have 5,000 or more active followers, iii) be based in the U.S. iv) commit to hosting at least two spaces per week.

There are several other eligibility criteria that you should meet for which Twitter has given more detailed information.

Twitter launched the Spaces feature a few months ago, and it has been received a positive community and with this new program, it can engage more people in new ways.

Verizon-Owned Visible Confirms Accounts Were Breached

Visible, an all-digital wireless service provider in the United States has confirmed that hackers gained access to the accounts of its customers; however, the company has denied any breach of its backend infrastructure.

This confirmation comes shortly after several customers complained about losing access to their “Visible” accounts on social media sites like Twitter and Reddit.

Some customers also said that the attackers broke into their Visible accounts, changed their passwords, updated shipping addresses, and then purchased and charged new smartphones to the hacked accounts.

In response to the attacks, the carrier has asked users to change their passwords saying, “If you use your Visible username & password across multiple accounts, including your bank/financial accounts, we recommend updating your username/password with those services. Reminder: Visible will never call & ask for your password, secret questions, or account PINs.”

In addition to this, the company also announced few updates to its purchasing process, which will now require specific user interaction.

AI-Powered Customer Service Analytics Platform SupportLogic Raises $50 Million

U.S.-based AI-powered customer service analytics startup, SupportLogic, has raised $50 million in its Series B funding round.

The funding round was led by WestBridge Capital Partners and General Catalyst. The funding also saw participation from existing investors Sierra Ventures and Emergent Ventures.

Founded in 2016, SupportLogic allows businesses to understand and act on the “voice of the customer” in real-time to improve customer service and support. This helps to build brands, improve operational efficiency, and protect and increase revenue.

Over the years, the company has experienced rapid business growth mainly due to the increasing adoption of its solutions by leading companies like Databricks, Khoros, Fivetran, Cloudera, Nutanix, Rubrik, among others.

The startup’s customers have also reported impactful results in the performance including, a 35 percent reduction in operational expenses, a 25 percent reduction in customer churn, and a 40 percent reduction in customer escalations.

The latest funding round will support and accelerate the startup’s growth and ongoing platform innovation, providing organizations with an AI-based, next-generation service solution.

Payments Firm SumUp Makes $317 Million Acquisition to Make Inroads in the US Market

SumpUp, a UK-based global payments provider, has successfully completed the acquisition of Fivestars, a U.S.-based startup that provides vertically integrated payments, a marketing automation platform, and loyalty programs. The deal amounts to $317 million in a mix of cash and stock.

The acquisition gives SumUp to expand its presence in the United States and take on leading payment companies like PayPal and Square.

With this deal, SumUp will have access to over 12,000 customers and $3 billion in sales per year of Fiverstar.

SumpUp was founded in 2012 and is well-known for its mobile credit card readers that let small businesses accept payments from customers.

It also offers other payment tools including, the ability for merchants to set up their own online stores. The company has more than 3 million merchants across Europe, the U.S., and Latin America.

The company competes with some giants in the payments industry like PayPal and Square. Since the company looks to expand its foothold in the U.S., competition with those big players is set to increase.

However, SumpUp thinks that there is enough space for several companies to co-exist in the payments industry.

Around The Web

💀 Snapchat Faces Global Outage: Snapchat social media app faced a global outage for a couple of hours on October 13, during which millions of users across countries were unable to use most of the app’s features, such as sending, receiving messages, downloading publications, sending photos, etc. However, the issues were resolved within hours by the company.

🧑‍🤝‍🧑 Amazon India Allegedly Copied Products And Rigged Search Results: According to a report from Reuters, Amazon India allegedly ran a systematic campaign of copying products and rigging search results to promote its home-grown brands. The report, which is based on numerous pages of internal Amazon documents including, emails, strategy plans, and other documents, reveals the malpractices of the company.

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