Talk less, listen more.
If you’re a leader, people will pay attention to you.
They’ll pay attention to what you say.
But your job is not to talk.
Your job is to listen.
Your job is to pay attention to what everyone else is saying.
Pay attention to people that rarely speak up.
Pay attention to people who don’t think their opinion matters (because it does).
Show your listening by taking action, following through on commitments you make.
Give credit where it’s due.
As a leader, your voice is the most often listened to, but the least important – in the room.
PS. The way we communicate with other people says a lot about us, even when we’re not saying anything.